Attrotech

Captive Portal Solutions

Branded Captive Portal Experiences with policy-backed access control

We design and deploy captive portal journeys that work for guests and staff while staying connected to your AAA/RADIUS policies, logging, and operational controls.

Works with Cisco · Aruba · Ruckus · Ubiquiti On-prem or Cloud Malaysia-Based Support
Captive portal hero visual

The Basics

What Is a Captive Portal - and Why Does Yours Matter?

A captive portal is the login screen users see before they can access your Wi-Fi. It is the first moment guests, visitors, and contractors interact with your network - and in many organisations, it is underdesigned and undersecured.

A well-built portal enforces policy, captures consent, separates guest traffic from internal systems, and feeds reliable data to audit logs. A poor one creates avoidable support tickets, weak branding, and security blind spots.

Without a Proper Captive Portal With Attrotech Captive Portal
Guests share a static Wi-Fi passwordEach user authenticates individually
No record of who connectedSession logs: identity, time, duration
IT handles repeated guest login issuesSelf-service onboarding with fewer tickets
Generic login with no brandingFully branded portal experience

Who We Build For

Built for Your Environment, Not a Generic Template

Hotels, Resorts & Serviced Residences

Branded onboarding that aligns with guest expectations while preserving policy control and network hygiene.

  • Room or voucher-based authentication
  • Bandwidth tiers by guest profile
  • Consent capture for PDPA workflows

Corporate Offices & Campuses

Separate staff and visitor paths with AD/LDAP integration and policy enforcement built around your security model.

  • Staff login via directory credentials
  • Guest VLAN isolation by default
  • Sponsor approval and timed access

Public Venues, Retail & Events

High-concurrency onboarding with stable login performance and clear session analytics for operations teams.

  • Social login and SMS OTP options
  • Fair-use bandwidth controls
  • Peak usage and return-visitor insight

Our Process

From Brief to Live Portal - Without the Guesswork

Structured delivery means fewer surprises on go-live day.

Step 01

Discovery & Design

Site mapping, VLAN and user policy planning, and a written deployment plan before configuration starts.

Step 02

Build & Test

RADIUS policy integration, branded templates, and end-to-end authentication testing across user types.

Step 03

Go-Live & Support

Controlled rollout, admin training, runbooks, and SLA-backed support once traffic is live.

What's Under the Hood

Works With Your Hardware. No Rip-and-Replace.

Vendor-agnostic deployment across enterprise AP ecosystems and mixed environments.

Supported Hardware

  • Cisco Meraki / Catalyst
  • Aruba Networks (HPE)
  • Ruckus, Ubiquiti, MikroTik, Cambium
  • Most 802.1X / RADIUS-compatible APs

Authentication Methods

  • Room or voucher code login
  • AD/LDAP username-password
  • Social login and SMS OTP
  • Sponsor approval and EAP-TLS options
1,247
Active concurrent sessions
98.7%
Authentication pass rate
< 3s
Average guest login time
24/7
Monitoring and alerts

Common Questions

Questions We Get Before Every Deployment

Can you use our existing hardware?

In most cases, yes. We support major vendors and validate compatibility during discovery before deployment starts.

Can portal design match our brand?

Yes. Logo, colors, language options, and property-specific pages are configurable per site or tenant.

Can it handle high event traffic?

Yes. We deploy for concurrency with fairness controls, auth queue handling, and live monitoring for spike periods.

Ready to Replace Your Current Portal?

Whether you are replacing a broken setup or expanding to multiple sites, we will scope it clearly and tell you exactly what it takes.